Privacy Policy

1. Introduction
Hoshizaki Malaysia Sdn Bhd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [hoshizaki.com.my] (the “Site”). By accessing or using our Site, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use our Site.

2. Information We Collect

Personal Data:
We may collect personally identifiable information, including but not limited to your:

  • Name
  • Email address
  • Phone number
  • Mailing address

Usage Data:
We automatically collect data that your browser sends whenever you visit our Site, including:

  • IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit

Cookies and Tracking Technologies:
We use cookies and similar tracking tools to enhance your experience on our Site. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our website and services.
  • Process transactions and send order-related communications.
  • Improve our Site and customize user experience.
  • Respond to your inquiries and provide customer support.
  • Send promotional and marketing communications (with your consent where required by law).

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist with payment processing, website hosting, analytics, and other services.
  • Legal Compliance: Authorities, regulators, or as required by law to protect our rights.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales.


5. Cookies and Tracking Technologies

Our Site uses cookies to improve user experience, analyze trends, and administer the Site. You have the option to disable cookies through your browser settings, though this may affect your ability to use certain features of our Site.

6. Data Security

We implement various security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, update, or delete your information. To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Hoshizaki Malaysia Sdn Bhd
12, Jalan Penyajak U1/45B
Hicom-Glenmarie Industrial Park
40150 Shah Alam
Selangor Darul Ehsan, Malaysia
Email: sales@hoshizaki.com.my
Tel No.: +603-5569 8023